Solution Steps:

1. iOS: Go to Settings › BeeThere Ambassador › Location › Select "While Using the App"
2. Android: Go to Settings › Apps › BeeThere Ambassador › Permissions › Location › Allow
3. Ensure location services are enabled on your device
4. Check that you have a clear view of the sky for better GPS accuracy
5. Restart the app and try again

Try these solutions:

• Move to an open area with a clear view of the sky
• Turn off Wi-Fi if you're outdoors (sometimes helps GPS lock)
• Enable "High Accuracy" mode in your device location settings
• Restart your device to refresh GPS connections
• Wait 30-60 seconds for GPS to acquire satellites

What to do:

• Make sure you're physically at the correct location
• Wait a few moments for GPS to update your position
• Walk closer to the event address
• Pull down to refresh your location
• If you're certain you're at the right place, contact your event coordinator

Check these common causes:

• Verify you're using the correct email address
• Check that your password is entered correctly (case-sensitive)
• Ensure you have an active internet connection
• Try closing and reopening the app

Solutions:

• Make sure you have the latest app version installed
• Check your internet connection stability
• Clear the app cache (Settings › Apps › BeeThere › Clear Cache)
• Reinstall the app if the problem persists
• Contact support if issues continue

Tips for successful signing:

• Draw your signature slowly and clearly
• Make sure your entire signature fits within the box
• Use your finger or a stylus (if available)
• Try again if the signature looks unclear
• Ensure your screen is clean and responsive

Solutions:

• Check your internet connection
• Try switching between Wi-Fi and mobile data
• Close and reopen the contract
• Pull down to refresh the Contracts list
• Contact support if issues continue

Quick fixes:

1. Close and reopen the app
2. Restart your device
3. Free up storage space on your device (need at least 500MB free)
4. Update to the latest app version
5. Clear app cache if the issue persists

Troubleshooting steps:

1. Update the app to the latest version
2. Update your device's operating system
3. Uninstall and reinstall the app
4. Check if your device meets minimum requirements
5. Contact support if crashes continue with crash details

Solutions:

• Check your internet connection strength
• Switch between Wi-Fi and mobile data
• Pull down to refresh the screen
• Clear app cache
• Contact support if issues continue

Verify these conditions:

• You're viewing an event scheduled for today
• You're at the correct location for the current check-in step
• It's within the allowed check-in time window
• You've completed previous check-in steps
• Pull down to refresh the event details

Try these steps:

1. Ensure you have a stable internet connection
2. Verify your location services are working
3. Make sure you're at the correct physical location
4. Wait a moment and try again
5. If error persists, contact your event coordinator immediately